Frequently asked questions

What to know before you run a Capital Forecast: what you need, how it works, and what happens to your data.

What do I need to get started?

A residential home inspection report in PDF format. That is the document your inspector delivered after walking the property. Upload it, and we extract the systems we track from what the inspector documented.

How long does it take?

Your components are extracted and ready for review within a few minutes of upload.

Will it work with my inspector's report format?

Yes, in most cases. The parser accepts standard residential inspection reports across a wide range of inspection software and formats, including form-based, narrative, and hybrid layouts. Extraction quality depends on how complete the report is, not which software produced it. Very short reports (under roughly 15 pages) contain less component-level detail and will produce sparser results.

A few document types are not supported and are rejected at upload: Florida 4-Point insurance forms, Florida Wind Mitigation forms, and commercial Property Condition Assessments. Full details are in our Scope and Limitations.

What if the extraction misses something?

You review everything before the forecast is generated. The review screen shows what we extracted and what we estimated, and you can add, edit, or remove components before anything is finalized. No automated extraction is perfect, and the review step exists so you stay in control of the inputs.

I don't have an inspection report yet. Can I still use this?

Yes, whether you are buying or already own the property.

If you are buying and have not reached the inspection stage yet, download the sample report to see exactly what you will get, then run your Capital Forecast when your inspection lands. That is the moment the report does the most work, while you are still making the decision.

If you already own the property, you do not need to order a new inspection. Upload the most recent report you have, and confirm or update anything that has changed since. Or skip the report entirely: guided setup walks you through your property's systems, and you can add details manually or snap a photo of a component's nameplate and we will pull the make, model, and date from it.

Does this work for duplexes and small multifamily?

Yes. A single Capital Forecast covers a property with up to 10 units, including shared systems like a roof or boiler that serve multiple units. The sample report is itself a duplex.

Can this give me a monthly reserve number?

Yes. The Capital Forecast models the replacement timing and cost of every tracked component and translates that into a monthly reserve contribution for the property, alongside the 30-year replacement schedule. If you want those numbers maintained over time and across multiple properties, Reserve Planning keeps them current for $19 per month plus tax for up to 10 properties.

Can I re-run the forecast if my numbers change?

Yes. Your purchase covers the property, not a single report. Adjust your hold period, rent, or component details and regenerate as many times as you want. No per-report fees.

What happens to my data?

You own your data. We do not sell it or use it for advertising. Your documents are processed through a third-party AI service solely to extract component data for your forecast, as described in our Privacy Policy. Inspection PDF retention follows the Privacy Policy: for a one-time Capital Forecast purchase without a subscription, uploaded PDFs are retained for at least 90 days after purchase; with an active subscription, they are retained for as long as the subscription stays active. Either way, download your Capital Forecast PDF and keep it with the property's records. You can request a full export or deletion of your account at any time at support@capexreserve.com.

What if I'm not satisfied?

Every Capital Forecast comes with a 30-day money-back guarantee. Email support@capexreserve.com and we will make it right.

Is this a substitute for an inspection or appraisal?

No. Capital Forecast estimates are based on the contents of your uploaded inspection report and industry reference data. They are planning estimates, not a substitute for professional inspection, appraisal, or financial advice. We model replacement timing and cost so you can bring better numbers into your own underwriting; the decisions stay yours.

Still have a question?

Ask us directly through the contact form or email support@capexreserve.com. Pricing and the sample report are on the homepage.